Last updated: March 5, 2026
By accessing or using the Port City Wholesale website (portcitywholesale.shop) and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use our website or services.
You must be at least 21 years of age to use our website, purchase products, or sign up for SMS messaging. By using our services, you represent and warrant that you meet this age requirement.
To access certain features (wholesale pricing, order history, etc.), you may be required to create an account. You agree to provide accurate, current, and complete information and to keep your account credentials secure. You are responsible for all activity under your account.
Orders are typically processed within 1-2 business days. Shipping times vary by destination. Free shipping is available on qualifying orders (wholesale orders $500+, retail orders $150+). Please contact us for return and exchange policies.
Wholesale pricing is available exclusively to approved business accounts. Wholesale accounts require valid business documentation including EIN, retail permits, and/or business license. We reserve the right to approve, deny, or revoke wholesale account access at any time.
By opting in to Port City Wholesale SMS messaging, you agree to the following terms:
By providing your mobile phone number and checking the consent box on our SMS signup form, you expressly consent to receive recurring automated text messages from Port City Wholesale. Consent is not a condition of purchase. You do not need to opt in to SMS messaging to buy products from us.
Messages you may receive include:
Message frequency varies based on your account activity and promotions. You may receive up to 10 messages per month. Promotional messages will not exceed 4 per month.
You can opt out of SMS messages at any time by texting STOP to any message you receive from us. After opting out, you will receive one final confirmation message and will not receive any further texts unless you re-opt-in. Opting out of SMS will not affect your account status or ability to purchase products.
For help with SMS messaging, text HELP to any message or contact us directly at (919) 400-6401 or orders@portcitywholesale.com.
Message and data rates may apply depending on your mobile carrier and plan. Port City Wholesale does not charge for SMS messages, but your carrier may. Check with your carrier for details about your text messaging plan.
Major US carriers are supported including AT&T, T-Mobile, Verizon, Sprint, Boost Mobile, Cricket, MetroPCS, U.S. Cellular, and others. Carriers are not liable for delayed or undelivered messages.
Your phone number and SMS consent information will not be sold, rented, or shared with third parties for their marketing purposes. See our Privacy Policy for complete details on how we handle your data.
All content on this website — including text, images, logos, and product descriptions — is the property of Port City Wholesale or its licensors and is protected by copyright and trademark law. You may not reproduce, distribute, or use any content without our written permission.
Port City Wholesale shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services. Our total liability shall not exceed the amount you paid for the specific product or service giving rise to the claim.
These Terms of Service are governed by the laws of the State of North Carolina, without regard to conflict of law principles. Any disputes shall be resolved in the courts of New Hanover County, North Carolina.
We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the revised terms.
If you have questions about these Terms of Service, contact us at:
Port City Wholesale
1006 S 16th St
Wilmington, NC 28401
Phone: (919) 400-6401
Email: orders@portcitywholesale.com